Terms of Service

Acceptance of Terms

These Terms of Service, together with our Privacy Policy, form a binding agreement between you and BVM HANDYMAN SERVICES LLC, operating as BVM Pro. They govern your access to and use of the website located at https://www.bvmpro.lol and any services we provide through or in connection with that website.

By accessing our website or using our services, you confirm that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.

If you have any questions about these terms before agreeing to them, we encourage you to contact us. We would rather answer your questions up front than have you proceed with any uncertainty about the conditions that apply.

These terms apply to all visitors, users, clients, and others who access or use our website or services. If you are entering into these terms on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

About Our Services

BVM Pro provides computer systems design and related services, including but not limited to system architecture, infrastructure integration, data security, and managed support. We work with organizations to plan, build, and maintain dependable computer systems.

The specific scope of any service engagement is defined in a separate written agreement between you and BVM Pro. Where a written agreement exists, its terms apply together with these Terms of Service. If there is a conflict between these terms and a signed service agreement, the signed agreement controls with respect to the specific services it covers.

We may modify, suspend, or discontinue any part of our services at any time. We will make reasonable efforts to notify you of significant changes that affect an active service relationship.

We take pride in clear communication and thorough documentation. Every engagement includes a written description of the work to be performed, the expected timeline, and the fees that apply, so that you can evaluate our services with full information before making any commitment.

Use of the Website

You may use our website only for lawful purposes and in a manner consistent with these terms. You agree not to use the website in any way that could damage, disable, overburden, or impair the website or interfere with the use of the website by any other party.

You may not attempt to gain unauthorized access to any portion of the website, to the server on which it is hosted, or to any other systems or networks connected to the website. You may not attempt to bypass, disable, or defeat any security or access control measures we have implemented.

You agree to use the website in a manner that respects other users and the public at large. Automated access to the website, including the use of scrapers, bots, or similar tools without our prior written permission, is not permitted.

We reserve the right to restrict or terminate access to the website for any user who violates these terms or who engages in conduct that we determine, in our sole discretion, to be harmful to the website, to our business, or to other users.

Accounts and Responsibilities

Certain features of our services may require you to provide information or to create an account. When you provide information to us, you agree to provide accurate, current, and complete information and to keep that information up to date.

You are responsible for maintaining the confidentiality of any credentials used to access our services and for all activities that occur under your account. You agree to notify us immediately if you become aware of any unauthorized use of your account or any other breach of security.

We are not responsible for any loss or damage arising from your failure to protect your account credentials. You may not use another persons account or credentials to access our services.

You agree to notify us promptly of any change to the information you have provided, such as a new email address or phone number, so that we can continue to communicate with you effectively about your account and any services you use.

Intellectual Property

The website and its contents, including text, graphics, logos, design, software, and other materials, are owned by BVM Pro or its licensors and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the website for your personal or internal business purposes. This license does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any part of the website without our prior written consent.

The BVM Pro name, logo, and related marks are our trademarks. You may not use these marks without our prior written permission, except as necessary to identify our services in a lawful and non-misleading manner.

If you believe that any content on our website infringes your intellectual property rights, please contact us with a detailed description of the alleged infringement. We will review your notice promptly and take appropriate action, which may include removing the relevant content.

User Content

You may submit information to us through the website, including inquiries, contact details, and project descriptions. By submitting such content, you represent that you have the right to provide it and that it does not infringe the rights of any third party.

You retain ownership of the content you submit. However, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process that content for the purpose of responding to you and providing our services. This license continues for as long as needed to fulfill those purposes.

We are not obligated to monitor user content, but we reserve the right to review, remove, or refuse to accept any content that we determine, in our sole discretion, violates these terms or is otherwise inappropriate.

Please do not submit any content that contains confidential, sensitive, or personally identifiable information that is not necessary for the inquiry or service you are requesting. We handle the information you do submit in accordance with our Privacy Policy.

Prohibited Activities

In connection with your use of our website and services, you agree not to engage in any activity that is unlawful, fraudulent, or harmful. This includes, but is not limited to, the following conduct.

• Uploading or transmitting any malicious code, viruses, or harmful software.
• Attempting to access, probe, or test the vulnerability of our systems without authorization.
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
• Interfering with or disrupting the operation of the website or of any network connected to it.
• Collecting or harvesting personal information about other users without their consent.
• Using the website to send unsolicited or spam communications.
• Engaging in any conduct that violates applicable local, state, national, or international law.

We reserve the right to investigate and take appropriate legal action against anyone who violates these prohibitions, including reporting such conduct to the relevant authorities.

If you encounter content or conduct on our website that you believe violates these terms, please report it to us at support@bvmpro.lol. We appreciate your help in keeping our website safe and reliable for everyone.

Fees and Payment

The fees for our services are set out in the applicable written agreement or quotation. Unless otherwise agreed in writing, fees are due according to the payment schedule specified in that agreement. You agree to pay all fees when due.

If you fail to pay an invoice by its due date, we may suspend services until payment is received. We may also charge interest on overdue amounts at a rate permitted by applicable law. You are responsible for any taxes applicable to the services we provide, except for taxes based on our income.

All amounts paid for services are non-refundable except as expressly stated in your service agreement or as required by applicable law. We will clearly communicate any fees before work begins so that there are no surprises.

We may adjust our standard rates from time to time. Any change to rates for an active engagement will be communicated to you in writing before it takes effect, and your existing agreement will continue under the terms you originally accepted unless you agree otherwise.

Service Availability

We make reasonable efforts to keep our website and services available and functioning correctly. However, we do not guarantee that the website will be available at all times or that it will be free from errors, interruptions, or delays.

We may need to perform maintenance, apply updates, or respond to technical issues, and such activities may temporarily affect the availability of our services. We will make reasonable efforts to schedule maintenance during low-impact periods and to minimize disruption.

We are not responsible for interruptions caused by factors outside our reasonable control, including failures of third party hosting, network, or telecommunications providers.

We aim to respond to support requests promptly during our business hours. If you have an active support agreement, the response times and service levels that apply to you are described in that agreement.

Disclaimers

Our website and services are provided on an as is and as available basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, secure, or error-free, that defects will be corrected, or that the results obtained from using our services will meet your expectations. Any information provided on the website is for general informational purposes only and does not constitute professional advice.

You are responsible for maintaining your own backups of data and for taking appropriate measures to protect your own systems. We do not warrant that our services will be compatible with every hardware or software configuration.

Limitation of Liability

To the fullest extent permitted by applicable law, BVM Pro and BVM HANDYMAN SERVICES LLC, together with our officers, employees, and agents, will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or related to your use of the website or services.

In no event will our total liability to you for all claims arising out of or related to these terms or the services exceed the amount you paid to us, if any, for the services during the twelve month period preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the limitations above may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

The limitations in this section are a fundamental basis of the agreement between us, and they reflect the allocation of risk that allows us to offer our services at the rates we charge. If you require different terms, please contact us before engaging our services.

Indemnification

You agree to defend, indemnify, and hold harmless BVM Pro, BVM HANDYMAN SERVICES LLC, and our officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the website or services, your violation of these terms, or your violation of the rights of any third party.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses. You will not settle any claim without our prior written consent.

Termination

We may terminate or suspend your access to the website and services, in whole or in part, at any time and without prior notice, if we determine that you have violated these terms or if we decide, in our sole discretion, to discontinue the website or a service.

You may stop using the website and services at any time. Termination of your access does not relieve you of any obligation to pay fees that accrued before termination, and it does not limit any other rights or remedies we may have under these terms or applicable law.

The provisions of these terms that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, and indemnification, will survive any termination of these terms.

Upon termination of an active service engagement, we will make reasonable efforts to return to you any materials or data that belong to you, provided that you have fulfilled your payment obligations and the return is technically feasible.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Utah and the federal laws of the United States, without regard to conflict of law principles. Our principal place of business is located in Midway, Utah.

Any dispute arising out of or related to these terms or your use of the website or services will be subject to the exclusive jurisdiction of the state and federal courts located in Utah. You agree to submit to the personal jurisdiction of those courts for the purpose of resolving any such dispute.

If any provision of these terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, our practices, or the legal requirements that apply to us. When we make changes, we will update the last updated date at the top of this page.

By continuing to use the website or services after the updated terms take effect, you agree to be bound by the revised terms. If you do not agree with the revised terms, you should stop using the website and services.

We encourage you to review these terms periodically so that you remain informed about the conditions that govern your use of our website and services.

If a material change to these terms requires your affirmative agreement under applicable law, we will seek that agreement before the change applies to you. For all other changes, your continued use of the website and services constitutes your acceptance.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us. We are happy to clarify any part of these terms and to assist you with any matter related to your use of our website or services.

You can contact us using the following details: